Jobs » Customer Experience & Media Assistant

Customer Experience & Media Assistant

Based in Old Sarum


GoSkydive is looking for a new Customer Experience & Media Assistant. It is our goal to provide a safe, fun and welcoming environment for first time skydivers


GoSkydive is the UK’s leading Tandem Skydiving Centre and the only centre specialising in tandem skydives for first timers. Modelled on customer centric ‘experience’ centres, GoSkydive delivers more than tandem skydives, it delivers a whole end-to-end customer experience. Customer service is at the heart of the GoSkydive brand, which promises to deliver a true adventure experience to all customers.


GoSkydive is looking for a new Customer Experience & Media Assistant. Working closely with the Customer Experience Team, it is our goal to provide a safe, fun and welcoming environment for first time skydivers; we pride ourselves in offering the highest possible standards of safety and customer service at our drop zone on the outskirts of Salisbury, Wiltshire.

What does the role involve?

This role is both customer service and media-based, helping our customers through their whole skydiving journey as well as producing their media package after their jump. Your typical day as a Customer Experience & Media Assistant team member will involve welcoming our guests arriving for the first-time, assisting with their check-in, editing their videos and photos (Full training will be provided, so don’t worry!) and ensuring the overall quality of their experience at GoSkydive is positive.

Who's the ideal person for this job?

We are looking for someone who’s energetic that shares a passion for delivering excellent customer service alongside an enthusiasm for media. You’ll need to have a can-do attitude, be able to work well independently and within a team with good computer knowledge.

When will I work?

We operate Thursday - Sunday and Bank Holiday Mondays. Our customer experience team must be able to be flexible with their working hours, as we are a weather dependent activity, so there are longer hours in the summer with shorter hours in the winter.

What are the benefits to working at GoSkydive?

By submitting your CV and cover letter you’ll not only be applying to join our fun, dynamic team, but also an award-winning company. Full training is also provided for this job role, in which GoSkydive boasts a friendly atmosphere to work and learn in. Other benefits include bi-annual off-site team building activities and discount at our on-site café.

What skills should I have?

  • Relevant Customer Service Experience
  • Individual must be confident, outgoing and organised
  • Desire to learn and use of initiative is key
  • Computer literate with experience of Microsoft Suite.
  • Flexible with working hours
  • Able to work every weekend and bank holidays, with early starts and late finishes

Is this you?

If yes; please send your CV with a covering letter without delay.

Applications without a covering letter will not be considered.

Job Type: Full-time or Part-Time available

How Much? £8.00 per hour.

What next? If you’re ready to join our happy and hard-working team as a Customer Experience & Media Assistant, then please apply below and step out of your comfort zone today...


· Customer Service: 1 year (Preferred)

£8 Per Hour
Located in:
Old Sarum
Closing Date:
29th February 2020


GoFly Office Hangar 1 Old Sarum, Old Sarum Airfield
Old Sarum Airfield
Old Sarum
01722 568 369

Apply Now

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