Jobs » Property Administrator

Property Administrator

Rowanmoor Executive Pensions Limited

In your role as Property Administrator in Salisbury, you will receive a bespoke structured training programme and work in a supportive, friendly working environment.

Are you keen to make a difference in a dynamic organisation? Do you have a passion for putting the customer at the centre of everything you do?

We’re a fast-paced, dynamic Group at the cutting edge of building safe and recurring value for all of our stakeholders. Our core areas include: bespoke pension solutions, wrap platform, independent financial advisory, investment consultancy, research and due diligence, and more. We currently have £15bn Assets Under Management and are still growing.

This role is with Rowanmoor Executive Pensions Limited, part of the Embark Group.

What you’ll do

In your role as Property Administrator in Salisbury, you will receive a bespoke structured training programme to get you up to speed for this challenging role, coupled with an excellent rewards and benefits package. You will work in a supportive, friendly working environment and be part of a great team.

Our administrators provide a personal and professional service to our clients in a fast-paced environment where efficiency and accuracy are key, ensuring that deadlines and corporate standards are achieved. Successful candidates will be flexible team players and will have a professional, helpful approach.

Key Accountabilities

  • Dealing with all daily banking
  • Complete a series of procedures and routines to ensure the accurate and timely transaction of client requests, customer letters, telephone calls, claims or applications in line with team SLA's.
  • Ensure that records are updated and completed for all transactions so as to meet Company requirements and maintain the integrity of system data. 
  • Resolve standard queries/ non-complex issues by telephone or letter with reference to established frameworks and procedures in a professional and timely manner. 
  • Liaising with other departments within the Company, requesting information and chasing progress, as well as external communication with a number of stakeholders including but not limited to solicitors, IFA's, clients, banks, etc.

Who you are and the experience we’re looking for

Delivering excellence is no easy task, particularly when you are transforming a business. So we’re looking for someone with the right experience and behaviours to join our team. The 'DNA’ we look for starts with high proactivity and tenacity, the desire to deliver service excellence, attention to detail and a passion for both innovation and continuous improvement. As well as this, you will need to have:

  • Previous experience in property administration transactions. 
  • Previous office experience within a customer facing administration environment. 
  • Sound knowledge of Microsoft Office; Excel, Work, Outlook.
  • Strong organisational skills.
  • Excellent written and oral skills. 
  • Strong organisational skills. 
  • Good communication skills, with the ability to structure communication to meet the needs of the client.
  • Educated to A level standard or equivalent. 
  • Minimum GCSE Maths and English grade C or equivalent. 

Why join us

Our approach centres on four primary enablers: our expertise, access to leading technology, focus on consumers, and capital.

We believe in transparency and meritocracy; we want to give all of our people the opportunity to be the best they can be, sharing in our future success.

Our family of companies include:

The Adviser Centre – a free-to-air, online fund research and consultancy service, dedicated to helping financial advisers to assess, select and monitor suitable actively-managed funds from the whole of the market.

EBS Pensions Limited – developed over the last 20+ years into a leading SIPP and SSAS provider, with over 15,000 clients and £2.8bn assets under administration.

The Embark Platform – a low-cost retirement-focused platform for financial advisers built on cutting edge and market leading FNZ technology.

Hornbuckle – one of the UK’s leading independent specialist pension providers, Hornbuckle has excelled in self-invested pension provision for more than three decades.

Rowanmoor – the UK’s largest independent SSAS provider and a provider of bespoke SIPPs and Family SIPPs.

Vested – a collaboration between Embark Group and Mazars LLP. Together we bring the very best in employee benefits and workplace savings to small and medium sized employers (those with between 100 and 750 full time employees).

Embark Corporate Services – is the provider of centralised Corporate Support to the Embark Group. Our approach is simple, we provide excellence in service to support the Group in being a world class full-scale retirement solutions provider.

You will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Apply now and join us on our journey.

Closing Date:
7th June 2019

Rowanmoor Executive Pensions Limited

Rowanmoor Executive Pensions Limited

Rowanmoor House
46-50 Castle Street
T: 08445 440 573


Human Resources
Rowanmoor House
T: 03445 440684

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