WARNING: TV Licensing email scam

WARNING: TV Licensing email scam

Published at 10:47am 9th January 2019.

3 minute read

Victims in the UK have already lost over £230,000 over the fake emails doing the rounds.

Action Fraud, the UK's national reporting centre for fraud and cybercrime, is warning us never to click on the links. 

There have been thousands of reports of fake TV licensing emails and texts being sent trying to defraud members of the public.

Here's what one of the emails looks like.

TV Licensing email (Peter Hunter)
This email has been doing the rounds.

Over 200 crime reports were made in December, with victims losing over £230,000 according to Action Fraud.

On their website, they say;

"They will use headlines such as ‘correct your licensing information’, ‘billing information updates’ and ‘renew now’ to trick people into clicking on the link within the email.

"Within a week or two, the victim will receive a phone call from the fraudster claiming to be from the fraud department of the victim’s bank.

"Fraudsters are convincing victims they are genuine banking staff by using the personal details that the victim provided through the fake website.

"The fraudsters are then claiming that the victim’s account has been compromised, possibly by a phishing scam they may have fallen victim to recently, and that they need to transfer their money to a new ‘safe account’."

A TV Licensing spokesperson said:

"We’re continuing to work closely with Action Fraud to raise awareness of the scam emails circulating to the public, posing as genuine TV Licensing communications.

"TV Licensing will never email customers, unprompted, to ask for bank details, personal information or tell you that you may be entitled to a refund."

Hacking computer scam fraud
Never answer unsolicited emails from TV Licensing.


  • Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity. 
  • If you suspect your identity may have been stolen you can check your credit file quickly and easily online. You should do this every few months anyway using a reputable service provider and following up on any unexpected or suspicious results.
  • Every report matters and if you have been a victim of fraud or cyber crime, report it to us online or by calling 0300 123 2040.
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