Courier Fraud: Warning from Wiltshire Police

Courier Fraud: Warning from Wiltshire Police

Published at 10:35am 30th May 2019.

3 minute read

Officers investigating a number of incidents across the county say they've figured out how many of the crimes are committed.

Wiltshire Police say a lot of the victims have been elderly or vulnerable, with them getting a landline phone call from someone claiming to be a police officer.

They tell the person that they've been a victim of fraudulent activity on their bank account and asked to withdraw money from their bank account 'for examination'.

They're also told that a 'courier' will come to collect the cash from their home address.

Officers say up to £8,000 at a time is being stolen this way in each case.


Wiltshire Police say they now know that much of this crime is originating from London.

The 'couriers' are coming into the county on trains from the capital, and getting into taxis at the station.

Salisbury Railway Train Station March 2019
Could fraudulent couriers be coming into Salisbury railway station from London to commit their crimes?

They ask to be taken to the victim's address and wait for them while they knock on the front door.

After a few minutes, they're getting back into the cab, going back to the train station and getting on the first service back to London.


Detective Inspector Gemma Vinton from Wiltshire Police Digital Investigation and Intelligence Unit (DIIU) says:

"Courier Frauds are becoming more prevalent and sophisticated and sadly it's usually the elderly who are targeted. We do not interact with the public in this manner and will never make a cash request via the telephone or over the doorstep.

"Please bring to the attention of those who are most vulnerable and take care of your elderly relatives and neighbours."

Here's some tips on what to do if you get one of these calls:

  • End the call immediately
  • Do not engage with the person on the other end of the phone
  • If you need to contact a legitimate company to check out the credentials of a phone call you have received, it is recommended you wait 10 minutes after hanging up before you make another call, this will prevent any open line issues
  • If you require urgent police assistance dial 999
  • If you require non-urgent police support or assistance, please call 101
  • Report it to Action Fraud on 0300 123 2040
  • Alternatively, you can report online at
Wiltshire Police will be speaking to cab drivers to show them the signs to look out for


Police say they'll also be working with local taxi drivers to let them know what to watch out for.

They're also asked to report any suspicious activity to officers as soon as possible.

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