Are you covered for a 'home emergency'? 8 things to check

Are you covered for a 'home emergency'? 8 things to check

Published at 12:13pm 29th January 2020. (Updated at 10:59am 20th February 2020)

3 minute read

NFU Mutual Wessex Promoted by
NFU Mutual Wessex

As the cold temperatures continue into February, NFU Mutual Wessex wants us to make sure our house is adequately insured.

Emergencies can happen to anyone, so Simon Hedges, an agent at NFU Mutual Wessex in Salisbury, has put together a list of 8 things to consider to ensure you have adequate protection if something does end up going wrong.

Here’s his top things to inspect:


Some insurers won’t insure your boiler if it’s over 15 years old. If yours is older, check it’s covered by your home insurance policy before you commit.

Home Boiler Gas
Is your boiler part of your home insurance cover?


Water leaks can cause lots of damage so finding and fixing any problems quickly is vital. Be aware of what any insurance policy does and doesn’t cover if you suffer a leak.


Your home could be left unsecure if the property's been broken into, if there's an attempted burglary or even due to something as simple as the door or window locks breaking. Be sure that your insurance covers an emergency response in that situation.

night burglary
We're asked to take quick action if our home's security is compromised in any way


The old saying says 'you don't know what you've got til it's gone' and that's certainly true of the electricity! Without power in your home you could have no lighting, heating, washing or cooking facilities. Have things like candles and blankets (and maybe the odd takeaway menu!) handy just in case.


The roof over your head protects you and your property from the elements. Swift action is needed to repair a roof which has been damaged as a result of sudden and unexpected events like severe weather. Check your cover includes that support.

Roof Damage
A damaged roof can lead to other problems, and so needs to be sorted quickly


No-one wants to share their home with uninvited guests such as rats, mice, bees, wasps or other vermin. See if your insurance covers you for their immediate removal.


A damaged toilet can make things pretty uncomfortable in the home. Good insurance should cover you if your facility is smashed, blocked, won’t flush, or if the waste pipe leaks or breaks.

Toilet Bathroom
Bathroom woes can have a huge impact on a household


If you’ve suffered an emergency which leaves your home unsafe, insecure or uncomfortable to stay in, then check your home emergency cover would pay for your alternative accommodation costs.


For NFU Mutual customers who have home emergency cover in place, there's a 24 hour helpline for customers to call if they suffer a 'home emergency'.

They'll arrange for an approved tradesperson to assess the damage as quickly as possible.

Construction Worker Handyman Tradesperson
Check your home insurance cover would mean a tradesperson is sent around to help as soon as possible

For more information about the service, or to discuss a new or existing home insurance policy, call the NFU Mutual Wessex office on 01722 562433, or visit the branch in London Road Office Park, Salisbury.

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