Support available for carers during Covid-19

Support available for carers during Covid-19

Published at 3:14pm 14th April 2020.

4 minute read

Wiltshire Council is reminding carers of the advice and support available for those needing a helping hand.

Whether its caring for a friend of someone in the family who has a disability, long term health condition, special educational needs or needs support with mental health bosses at the local authority want to be sure people know where to access help. 

Wiltshire Council says as people to continue to provide care "people may also have concerns about the impact of COVID-19 on themselves or the person they are looking after."
Local charity Carer Support Wiltshire and independent organisation Wiltshire Parent Carer Council have produced the latest information and advice and are posting regular updates on social media and their websites so people don't feel isolated and can access the right information and support. 

There's support available at a number of organisations, targeted at different age groups:

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Wiltshire Council urge carers to access support during challenging time.


For those who cannot access information online, they can call Carer Support Wiltshire on 0800 181 4118 (Monday to Thursday 0930 to 1630 and Friday 0930 to 1600) or email

or call Wiltshire Parent Carer Council in 01225 764647 Monday to Friday 10am to 5pm, or email: 

Cllr Laura Mayes, Cabinet Member for Adult Social Care said: 

"Carers are selflessly looking after others and this can be demanding work at any time. We want carers to know there is support and advice out there and they don't have to do it all alone. I'd recommend carers take time to have a look at the information available and if they need further help they can get in touch."

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Wiltshire Council says help and advice is out there.


Stuart Hall, Strategic Director of Wiltshire Parent Carer Council said: 

"We appreciate that these are extremely difficult, challenging and anxious times for many, and most certainly for parent carers of children and young people with SEND. The WPCC will do all it can to provide information and support, while following official guidance from the UK Government and Public Health England. 
"We continuing to operate our telephone helpline and email support to respond to enquiries, and offer support and signposting as best we can. To make it easier to find relevant information for parent carers of children and young people with additional needs relating to COVID-19, we are distributing a COVID-19 weekly newsletter to any parent carer registered with us, and have dedicated sections on our website providing information, advice, guidance, updates and resources to support parent carers during these most challenging times.  We are particularly aware of the impact social isolation will have on parent carers and we are doing all we can to make the most of technology to provide support."


Wiltshire Council has also launched the Wiltshire Wellbeing Hub to support vulnerable residents during the ongoing COVID-19 situation.  

The team offer support and signposting to additional help in your local area. 

People can get in touch with the hub via email at

You can also call 0300 003 4576. 

It's available from 8am-8pm Monday-Friday and 10am-4pm Saturday and 

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