Covid-19: Changes to Wiltshire Council Registration Service

Covid-19: Changes to Wiltshire Council Registration Service

Published at 3:46pm 15th April 2020.

2 minute read

The way we can register births and deaths has had to be altered during the pandemic.

Wiltshire Council's suspended all of the registration services for the time being, with the exception of informing them about a death.

Appointments will only be available to do that over the phone, to minimise contact at their offices, like the one at Bourne Hill in Salisbury.


You can call Wiltshire Council on 0300 003 4569.

You'll then be given an appointment slot for a phone call from the Registrar, but we're asked to be available for an hour after that appointment time, to allow for any delays.

It's a free service, but it will cost £11 to get a death certificate provided as proof for families.

Only one certificate will be permitted at the current time, with additional copies able to be ordered at a later date.

Registry Signing
Most registration services from Wiltshire Council have had to be stopped due to the pandemic

The authority's said: 

"We apologise for any inconvenience this may cause but these measures are in place to protect both our customers and staff."


Registrations have currently been suspended and are likely to remain so 'for the foreseeable future'.

The rules are also being changed for the time being to allow for families to make claims for child benefits or universal credit before a birth is registered.

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