The doctor will Skype you now!

Ambulance 1 - SWAS

7:56am 17th July 2017
(Updated 8:17am 17th July 2017)

Patients who ring 999 for an ambulance could soon be assessed on video-call technology like Skype if their condition is judged as non life-threatening.

The South Central Ambulance Service, which covers four regions in England including Hampshire, says a trial's underway to see if medics can make more accurate decisions.

The authority says the move could help offset the difficulties posed by diagnosing a patient over the phone without being able to see them.

The trial began at nursing homes with frequent callers for the ambulance service.

A spokeswoman for SCAS said other trusts were also trying video consultations.

"SCAS is currently trialling the use of technology to provide face-to-face consultations over the telephone, as are other ambulance trusts.

"This was initially started at certain nursing homes who were frequent callers to our service. This enables both the patient and the trained clinician within the clinical co-ordination centre (where 999 calls are received) to see each other. This gives the clinician more information when they are assessing the patient as they can see the patient and view the injury severity, symptoms, etc.

"The patient can see the clinician which improves the experience of the assessment they receive.

"There are some injuries or conditions that are more challenging to assess over the phone with no visual aid and this trial provides increased patient safety during a telephone assessment."

According to its website South Central Ambulance Service handles around 540,000 emergency and urgent calls each year.

Other revelations about the work of the ambulance service included that it operates a "no send" policy for its vehicles to the lowest-risk patients during times of peak demand.

SCAS said this was to allow them to prioritise those most at risk if resources are under strain.

During such times, there is also a taxi firm which works with the authority to provide an alternative mode of transport if no ambulances are available to rush people to hospital, it added.


Suggested articles
fruit and veg

Get Fit and Fed this summer!

Programme aimed at getting children to eat well and exercise comes back to Salisbury

Five Rivers Community Campus (Faye Marsh)

A return of the Salisbury catapult vandals?

Glass panes are smashed at Five Rivers Leisure Centre - police aren't ruling out that stones were fired through them.

Most read
A36 Stapleford - 30mph speed limit sign 1 (Mike Draper)

PHOTOS: Crashed car lands in tree on A36

Two people cut free after their journey on one of Wiltshire's busiest roads ends in dramatic style.

Police Accident sign - crash RTA RTC (Mike Draper)

Three cars involved in A30 head-on smash

The crash at Barford St Martin happened during the rush hour, with one vehicle ending up on its side.

Newer article

A Salisbury charity's search and rescue boat needs a name

Local News: Serve On is putting their faith in YOU to come up with some suggestions.

Older article

Vending machine with a difference outside pub near Salisbury!

Local News: Nunton Farm hoping for udder success with new venture which sees free range milk from vending machine at local pub.

Top articles

Paedophile escapes jail sentence

Local News: 55 year old man originally from Salisbury found with almost 100 indecent images on electronic devices.

Transport Secretary Chris Grayling accused of 'contempt' for the North

National: The Transport Secretary has been accused of having "contempt" for the North of England as the row over transport links in the region rumbles on.

'Heartfelt' Bruce Forsyth tribute confirmed by Strictly bosses

Showbiz: Strictly Come Dancing will air a special tribute to the show's former host Sir Bruce Forsyth, bosses have confirmed.

Jamie Carragher believes Wayne Rooney has made a 'great decision' by announcing his England retirement

Sport: Jamie Carragher has backed Wayne Rooney's call to retire from England duty and believes it is a "great decision" for all parties.

Dutch concert cancelled after terror tip-off from Spanish police

World: A concert in Rotterdam has been cancelled after a tip-off from Spanish police, the city's mayor says.

Rock the CasbahiTunesAmazon: The Clash

The Station for South Wiltshire and West Hampshire

Quick Poll

What's your favourite Wiltshire tourist attraction?

© Copyright 2017 Spire FM, A UKRD group company