The doctor will Skype you now!

Ambulance 1 - SWAS

7:56am 17th July 2017
(Updated 8:17am 17th July 2017)

Patients who ring 999 for an ambulance could soon be assessed on video-call technology like Skype if their condition is judged as non life-threatening.

The South Central Ambulance Service, which covers four regions in England including Hampshire, says a trial's underway to see if medics can make more accurate decisions.

The authority says the move could help offset the difficulties posed by diagnosing a patient over the phone without being able to see them.

The trial began at nursing homes with frequent callers for the ambulance service.

A spokeswoman for SCAS said other trusts were also trying video consultations.

"SCAS is currently trialling the use of technology to provide face-to-face consultations over the telephone, as are other ambulance trusts.

"This was initially started at certain nursing homes who were frequent callers to our service. This enables both the patient and the trained clinician within the clinical co-ordination centre (where 999 calls are received) to see each other. This gives the clinician more information when they are assessing the patient as they can see the patient and view the injury severity, symptoms, etc.

"The patient can see the clinician which improves the experience of the assessment they receive.

"There are some injuries or conditions that are more challenging to assess over the phone with no visual aid and this trial provides increased patient safety during a telephone assessment."

According to its website South Central Ambulance Service handles around 540,000 emergency and urgent calls each year.

Other revelations about the work of the ambulance service included that it operates a "no send" policy for its vehicles to the lowest-risk patients during times of peak demand.

SCAS said this was to allow them to prioritise those most at risk if resources are under strain.

During such times, there is also a taxi firm which works with the authority to provide an alternative mode of transport if no ambulances are available to rush people to hospital, it added.

 

Suggested articles
Save the Children Christmas Jumper Day (Save the Children)

Christmas Jumper Day arrives in South Wiltshire

Schools and even Salisbury Cathedral are getting involved in the day to raise money for Save the Children.

Police Car in Churchill Gardens car park Salisbury

Wiltshire Police find 11 people locked in a lorry at A303 services

Member of the public called 999 after hearing banging from a parked lorry.

Most read
Riley Missing Persons

MISSING CHILD: 9yr old boy from Salisbury

Urgent appeal to find Riley Harkins who vanished from Alderbury around 1.00pm today (8th Dec).

A338 smash 11th Dec ( Fordy Fire)

Teenager and young man seriously injured in A338 crash at Breamore

Fire-fighters had to cut the roof off the vehicle to rescue the pair following the crash last night (11 December)

Newer article

A Salisbury charity's search and rescue boat needs a name

Local News: Serve On is putting their faith in YOU to come up with some suggestions.

Older article

Vending machine with a difference outside pub near Salisbury!

Local News: Nunton Farm hoping for udder success with new venture which sees free range milk from vending machine at local pub.

Top articles

Lorry ends up in a ditch after A303 crash

Local News: Two lorries collided on the eastbound stretch near Chicklade this morning (Dec 15th).

Family 'heartbroken' after Salford house fire that killed four children

National: The family of four children who died after a suspected arson attack on their home in Salford say they have been left "heartbroken" by their deaths.

Quantico star Priyanka Chopra could be Meghan Markle's bridesmaid

Showbiz: A Bollywood actress who apparently never reads her emails could be one of the bridesmaids to accompany Meghan Markle when she weds next May.

Arsene Wenger says Arsenal players have been left psychologically scarred by Manchester United loss

Sport: Arsene Wenger says Arsenal's recent 3-1 loss to Manchester United has been playing on the minds of his players.

Fashion brands Michael Kors and Jimmy Choo to stop using fur

World: Global fashion brand Michael Kors, which also owns Jimmy Choo, says it is to end its use of fur.

Become a Spire FM VIP

Log inSign up

 

 

Latest News

Fashion brands Michael Kors and Jimmy Choo to stop using fur

Friday 15th December, 2017

Global fashion brand Michael Kors, which also owns Jimmy Choo, says it is to end its use of fur.

Arsene Wenger says Arsenal players have been left psychologically scarred by Manchester United loss

Friday 15th December, 2017

Arsene Wenger says Arsenal's recent 3-1 loss to Manchester United has been playing on the minds of his players.

Family 'heartbroken' after Salford house fire that killed four children

Friday 15th December, 2017

The family of four children who died after a suspected arson attack on their home in Salford say they have been left "heartbroken" by their deaths.

Quantico star Priyanka Chopra could be Meghan Markle's bridesmaid

Friday 15th December, 2017

A Bollywood actress who apparently never reads her emails could be one of the bridesmaids to accompany Meghan Markle when she weds next May.

Lorry ends up in a ditch after A303 crash

Friday 15th December, 2017

Two lorries collided on the eastbound stretch near Chicklade this morning (Dec 15th).

More news...

Quick Poll

Favourite Christmas Song
9.9%
12.9%
7.7%
14.8%
51.1%
3.6%

© Copyright 2017 Spire FM, A UKRD group company