Paultons Park reopening: More details revealed

Paultons Park reopening: More details revealed

Published by Faye Tryhorn at 6:42am 26th June 2020.

4 minute read

The family theme park at Ower will keep some attractions closed when visitors return next week - and they're introducing a virutal queuing system too.

Paultons Park will open to the public again on Saturday 4th July, and they're one of the first venues in the UK to set up virtual queuing through their app.

That will see visitors register their interest in a ride, and get a notification when it's time to board, saving them the need to queue up alongside other people.

James Mancey, Operations Director at Paultons Park says they're 'proud' to be taking a lead in keeping customers safe: 

"We recognised that this technology would play a crucial role in our reopening strategy and accelerated our plans to bring this feature to fruition as a result of COVID-19.

"Our teams have worked hard to develop a plan for reopening that refuses to compromise on the quality of our guests' experience, while ensuring safety remains a priority. We are confident that the app will greatly support this ambition."

Later in the summer, food ordering will also be available through the app.

Characters from Peppa Pig World Paultons Park
Peppa, George and the gang will welcome visitors back from 10.00am on Saturday 4th July

WHAT ATTRACTIONS WILL BE RUNNING?

We're told all of the rides and almost all of the attractions on site at Paultons Park will be operating when they open.

Peppa Pig World, Critter Creek and the Lost Kingdom will all welcome visitors.

The indoor play areas, Water Kingdom, Muddy Puddles and the 4D Show Street Cinema will be CLOSED until further notice, in line with government guidance. 

Customers were told last week that entry will only be available through pre-booked tickets, including for season ticket holders, to ensure visitor numbers are kept at manageable limits to allow for social distancing. 

Paultons Park Velociraptor (Paultons Park)
The rides at Paultons Park will all be open - with some seats and rows left unused for social distancing

HOW ELSE WILL CUSTOMERS BE KEPT SAFE?

Paultons Park is bringing in gaps between seats and rows on rides, to keep guests apart - which does mean capacity for each ride will be lower.

Messaging will be put up throughout the park to remind guests about keeping 2 metres apart where possible.

Additional barriers will also be put up to manage queue lines for rides, food outlets and toilets.

James Mancey from the park said:

"Although the park will operate slightly differently for a while, we are committed to ensuring that families have a wonderful day at Paultons Park, full of the same magic and offering superb value for money. 

"Throughout one of the most challenging times in our history, we have remained true to our values of safety, quality, success and care for our guests and people. Re-opening our gates to much-missed guests is the first step onto what could be a long road to normality and prioritising safety will remain crucial to us in the coming weeks and months. 

"We are confident that we have implemented the right changes to provide the full Paultons Park experience our guests know and love, hand in hand with meticulous attention to safety and distancing measures. The entire team cannot wait to see and hear the park full of life again."

Shops, restaurants and food kiosks on site will all be open throughout the park, but we're reminded that the venue will be a 'cash-free environment' for guests.

Tickets for Paultons Park can be booked through their website.

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