Salisbury's diners urged not to be no-shows

Salisbury's diners urged not to be no-shows

Published by Jack Deery at 6:03am 21st July 2020.

3 minute read

A new national campaign has been launched to raise awareness of the issue.

One of Salisbury's restaurants and the BID are encouraging people to have empathy for restaurants and to make sure they turn up for their pre-booked time. 

'Covid Secure' guidelines mean restaurants are bookings only after the pandemic, many have reported groups not turning up for their allocated slot. 

With them also operating at reduced capacity due to social distancing, it means they are losing money by people not turning up. 

Dave and Aimee Hancock from Tinga, are backing the #NoMoreNoShows campaign, having experienced it first hand.

They said:

"We've been overwhelmed by the support we've received following our reopening earlier this month. We've only received a small number of no-shows, but we understand this issue could be detrimental to businesses, jobs and the hospitality industry as a whole.

We're supporting the #NoMoreNoShows campaign to raise the awareness of the issue. As independent restaurant owners, all we ask for is a phone call if you need to cancel your booking. We understand plans change, but we are grateful to be given the opportunity to fill bookings with another guest. 

We're having to turn people away when they are tables available because people aren't turning up.

At Tinga, we're working at 60% of our usual capacity, so every table is so valuable to us and is vital for our success. We look forward to welcoming guests to come and experience a taste of Mexico in our Salisbury restaurant." 

Tinga restaurant in Salisbury
Tinga, like many restaurants, have had no-shows since lockdown

SUPPORT ALL AROUND

No-shows could have a big financial impact on Tinga, as well as other businesses in the city, as it means there can't get that many customers instore. 

With it being such a difficult time, and businesses not being reopened for very long, Aimee says there has been been an amazing group effort from all of Salisbury's operators who have helped each other out. 

She told Spire FM:

"I think it helps that a lot of us within Salisbury are doing the same things so people aren't going into one venue and then being surprised by the processes in another venue so that's really helpful because we're working as a collective.

We are working our absolute hardest to be 'Covid Secure' and have some normality back within our busineses and we really value and really urge people to come back into the city centre and take the plunge and visit us and the other people here, without you we won't be able to stay open so it's really important that we all rally together and do go out and have some fun, sensibly of course, as it's crucual to keep the city alive."

You can find a list of the Salisbury businesses that are open by visiting salisburybid.co.uk/shop-salisbury.

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